Infomedia Ltd (IFM) today announced the signing of a three year agreement with Jaguar Cars Limited and Land Rover (“Jaguar and Land Rover”) for creation of the Company’s Superservice Menus™ service quoting and selling system.
Under the terms of the agreement, Infomedia will create an online version of Superservice Menus for Jaguar and Land Rover and make it available to authorised service departments worldwide. Superservice Menus will include all of the service and repair operation codes, plus accessory fitment options, to ensure a consistent service experience for Jaguar and Land Rover customers, while improving profitability and efficiency within the service department.
Gary Martin, Chief Executive Officer of Infomedia said; “We have enjoyed a tremendous partnership with Land Rover since 2001 as the global supplier of their electronic parts selling system, with Land Rover dealers using our Microcat® solution. We are delighted that the relationship has now been extended to providing our Superservice Menus solution to Land Rover and we welcome Jaguar as a new automaker customer to the Infomedia portfolio.”
Superservice Menus provides fast, accurate and reliable menu pricing for service, repair, and accessory fitment quotations, repair orders and customer invoices. By taking the hassle out of managing service quoting, it delivers productivity, profitability and customer satisfaction improvements across the dealership.
Since its launch in 2003 Superservice Menus continues to grow in subscriptions in service departments around the globe. The addition of Jaguar and Land Rover brings to 17 the total number of automakers who will be using Superservice Menus in their dealership networks. Superservice Menus is currently used in 25 countries and this global agreement with Jaguar and Land Rover will see that number grow even further with the possible expansion to new markets such as; Canada, China, Russia and the Middle East region.
Globally there are approximately 2,600 Jaguar and Land Rover dealers. It is expected that the Superservice Menus solution will launch in the major European Jaguar and Land Rover markets in Q1 2010.