Posts Tagged ‘FAQs’

FAQs

Thursday, April 1st, 2010

Which brokerage rate will give me the best value for money?

At Trader dealer we’ve designed a brokerage schedule to make sure you get fantastic value for your money, no matter how much you trade.

You can choose from our standard $19.50 brokerage rate for trades up to $18,000, or our  ProTrader rate for those who trade in larger amounts. With the ProTrader rate you can trade up to $200,000 per confirmation for just $33.

On both rates you can squeeze more value from your brokerage by splitting your orders throughout the day, giving traders like yourself greater savings.

For those of you not familiar with splitting orders, this is a very simple and cost effective way of trading that gives you the opportunity to spread your orders throughout the day and get the best possible prices. With Trader Dealer you can buy or sell one share up to 12 different times per day and only be charged for one confirmation. This means you only pay one brokerage fee when most brokers will charge you on a per order basis. You can read more about how you can split your orders through Trader Dealer on our website.

For more information and to set up a Trader Dealer account please call us on 1300 853 856.

Rapid Trader FAQs

Rapid Trader continues to receive regular upgrades and our development team is always working on ways to improve your trading experience, because of this we have decided to share with you some commonly asked questions we’ve received from Rapid Trader users, to help you get more from our online trading platform:

Q. Can I view the XJO and other indices in Rapid Trader?
A. Yes! Just type in the index code, followed by .IDX. For example, XJO.IDX, XAO.IDX

Q. What does the orange square on a quote widget indicate?
A. The orange square shows that there is no price movement on that security, while the red arrow means negative price movement and the green arrow indicates positive price movement.

Q. How often does the data in Rapid Trader update?
A. The data in Rapid Trader is live streaming ASX data. It will update automatically so you don’t need to refresh your browser.

Q. How much does Rapid Trader cost?
A. Rapid Trader is free to all Trader Dealer clients, and until December 2010 it comes with free live ASX data as well!

Visit our website for more Rapid Trader info and FAQs, or call our friendly customer care team on 1300 363 766.

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FAQs

Wednesday, June 17th, 2009
Q: I am upgrading my computer, what are the system requirements for Market Analyser?
A: You can check the system requirements here.
Q: What is a CFD?
A: CFD (or Contract for Difference) is simply an agreement to exchange the difference in value of a particular share between the time at which the contract is opened and the time at which it is closed.
Q: I accidently closed the MDS Stock Watch instant message, how can I get it back?
A: To bring up closed instant messages, click on Menu, Tools, Instant Messenger. In the Instant Messenger window, on the contacts tab you will see your contacts. There will be one called MDS Stock Watch. Right click on MDS Stock Watch, then left click on View History Messages, it will contain previous MDS Sock Watches items.

If we haven t answered your question here, check the FAQs on our website:

Or drop us an email at customercare@mdsfinancial.com.au

For further information go to: http://www.mdsfinancial.com.au/CFDAdvisory.aspx?sec=explained

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FAQs – Market Analyser and ASX Trading Hours

Wednesday, May 20th, 2009

Need more info on using the Market Analyser? Check out these answers to frequently asked questions…

How do I close all my windows in Market Analyser at once?
Go to the Market Analyser s top toolbar, click the Windows button, and then click Close All .

How do I view all icons on the toolbar in Market Analyser?
Go to the Windows button on the top toolbar, select Lock Toolbar . This will unlock the toolbar.

Now go to the icon toolbar. Next to the last icon there will be a vertical bar: right click on this bar with your mouse and drag to the right hand side and let go. Then go back to the Windows button and select Lock Toolbar to keep this setting.

I am upgrading my computer, what are the system requirements for Market Analyser?
You can check the system requirements here.

Where can I find ASX Trading Hours?
You can find this information on the ASX website click here

If we haven’t answered your question here, check the FAQs on our website:

Or drop us an email at customercare@mdsfinancial.com.au!

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