Market Analyser 7: FAQs

March 8th, 2012

If you have a question about Market Analyser 7 we haven’t answered call us on 1300 363 766 or email customercare@mdsfinancial.com.au.

>> What can I expect in Market Analyser 7
>> Why the change?
>> Who is D2MX?
>> When I upgrade to Market Analyser 7 can I keep my saved charts and watchlists?
>> What happens to my portfolio data?
>> Can I still run my current Market Analyser after the new version is released?
>> Can I use Market Analyser 7 simultaneously with other market data platforms?
>> Will Market Analyser 7 work on my Mac?

What can I expect in Market Analyser 7

You’ll find the look of Market Analyser 7 to be quite a change from what you’re used to, but it’s far and away a better platform in terms of stability, convenience, and data quality. And of course the analysis tools we love in Market Analyser are still there!

Including:
Advanced charting and technical analysis tools
• The Analyser and Analyser Wizard for scanning the market for conditions meeting your specific trade criteria
• The Trading System for back testing your strategy before committing your money
Pre-Alert Trading Indicators, the pattern recognition concept designed to help alert you to trading opportunities prior to conventional charting indicators, and
• The comprehensive array of market data views, company information and trading tools in the IRESS Trader platform

Why the change?

The current version of Market Analyser was built some time ago, and consequently has some back-end limitations which affect the reliability of the service and data. Essentially, it’s nearing the end of its shelf life.

Rather than start from scratch, we’ve teamed up with IRESS to integrate the best features of Market Analyser into the new IRESS platform, which utilises the latest technology and is the industry leader in Australian online trading systems.

We think this combination of technology and features offers users the very best of both worlds.

Who is D2MX?

D2MX Pty Ltd (D2MX) is our sister company, and like Trader Dealer, is a subsidiary of MDS Financial Group Ltd (ASX: MWS).

D2MX is Trader Dealer’s executing broker, and is an ASX Market Participant.

You’ll be seeing the name D2MX more often in the next few months, as our broking and software businesses become more closely aligned.

When I upgrade to Market Analyser 7 can I keep my saved charts and watchlists?

Yes, you can. Instructions on how to ensure your files are successfully upgraded to Market Analyser 7 are available here.

What happens to my portfolio data?

The portfolio in Market Analyser 7 is fully integrated with Trader Dealer trading accounts, with a new and exciting portfolio upgrade from IRESS coming in the near future.

However, if you’re not a Trader Dealer client you won’t have access to information in your Market Analyser 6 portfolio after April 30th, when MA 6 is switched off. If you would like to access your transaction records click here for more information and to download a data export tool.

Can I still run my current Market Analyser after the new version is released?

Market Analyser 7 will replace previous editions, however there will be a few weeks after launch when you can still use either version.

It may take a few days to get used to the new layout, but we’re confident that by the end of the transition period you’ll appreciate the improvements in speed and reliability in Market Analyser 7, as well as new features like the Trade Analysis and Market Map views.

And, we’ll have plenty of tutorials, webinars and support staff on hand to answer any questions you have along the way.

Can I use Market Analyser 7 simultaneously with other market data platforms?

In most circumstances, yes. However if your other platform is also an IRESS-based tool you may experience some issues, such as your screen locking up. This is due to have multiple connections to the IRESS system.

Will Market Analyser 7 work on my Mac?

To run the full platform Mac users need to install a Windows virtual environment, such as Parallels. With the full platform you’ll have access to the advanced charts, scanning and back testing tools from previous editions of Market Analyser.

However, you can access some parts of the platform from any internet-connected browser. These are the IRESS elements of Market Analyser 7, including the online trading tools, watchlists, market depth, company news and market activity screens.

Contact our support team for more information:
Phone: 1300 363 766
Email: customercare@mdsfinancial.com.au


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7 Responses to “Market Analyser 7: FAQs”

  1. Greg Garrihy says:

    Will the feature – Historical Data – still be available

  2. Greg Garrihy says:

    will the new system work on an Apple Computer

  3. Lucy says:

    Hi Greg,

    Traditionally Market Analyser has been a Windows platform, requiring users on Macintosh systems to run a Windows emulator tool.

    In the new platform this remains the case for those features taken from previous Market Analyser editions (the advanced charts, Analyser tools etc) however the IRESS Trader components (including trading and most market data screens) can be accessed via a web browser, so will be fine on your Apple.

    Regarding your other question – historical data is available in Market Analyser 7. Go to the Security menu and select Time Series View.

    I hope this helps! If you have any other questions don’t hesitate to contact us on 1300 363 766 or customercare@mdsfinancial.com.au.

    Cheers,
    Lucy

  4. Paul G says:

    Will I be able to access live or 20 minute delayed Australian Option prices?Thanks,Paul

  5. Ted Tomic says:

    Market Analyser charts scroll VERY slowly when they have some lines/text etc on them. Is there a solution to this?

  6. Lucy says:

    Hi Paul,

    Market Analyser 7 provides live Australian Options data.

    Cheers,
    Lucy

  7. Lucy says:

    Hi Ted,

    That shouldn’t be happening, so it sounds like there’s a problem with your chart templates or indicators. Give the support team a call – they will be able to diagnose what’s going wrong, and show you how to fix it.

    1300 363 766 | customercare@d2mx.com.au

    Cheers,
    Lucy

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