ThinkSmart Limited (TSM), a leading international computer and office equipment financing company, has extended its relationship with JB Hi-Fi Limited (JBH) to mid-2014. The extension includes an agreement to integrate ThinkSmart’s patented QuickSmart online processing system with JB Hi-Fi’s point of sales system that aims to give customers access to full e-signature and paperless in-store capability by April 2012 as well as for potential use by online customers.
“Enhancing customer experience is paramount in driving both in-store and online sales” said ThinkSmart Executive Chairman and CEO Ned Montarello. “These new initiatives are designed to do that.” ThinkSmart first deployed its QuickSmart online processing system through all JB Hi-Fi stores in April 2009. The system has helped deliver a 60% reduction in customer processing times and streamlined identity verification and documentation delivery as well as lowering ThinkSmart’s operating costs.
ThinkSmart is a leading international financial services company in the delivery of point of sale finance products through the retail and in store and online environment. The business currently operates with market leading retailers and financial institutions in the UK and Australia, as well as operations in Spain, Italy and New Zealand where it has built a reputation for processing high volumes of low value business finance transactions both quickly and efficiently.